Citizens Medical Center LICENSED FACILITY

8799 checkins, 1045 likes
15 reviews

Ranked as one of the Best Care Centers for Assisted Living in Victoria county, TX.

Citizens Medical Center is a 344-bed acute care hospital providing Victoria and South Texas with the technology and medical sophistication of a big city and the personal care of a small town. As a not-for-profit, community-owned hospital, Citizens Medical Center's financial resources stay in the community and are reinvested in the hospital, its technology, and its people.

The facility accepts Medicare. Citizens Medical Center is a licensed care provider with the State of Texas. The Texas Department of Aging and Disablity Services provides a list of registered care providers in Texas.

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Facility Features


Security
  • Fire Sprinkler System

Nurse Staff Ratings

Daily hours (average) each resident gets with: This facility State Average U.S. Average
Nurses (total) 7 hrs 58 mins 3 hrs 42 mins 4 hrs 2 mins
Registered Nurse 5 hrs 3 mins 35 mins 49 mins
Licensed Staff 6 hrs 27 mins 1 hrs 30 mins 1 hrs 38 mins
Licensed Practitioner Nurse - 54 mins 48 mins
Certified Nurse Assistant 1 hrs 31 mins 2 hrs 12 mins 2 hrs 23 mins
Physical Therapy - 4 mins 6 mins

Inspections/Incidents - At a glance

Date Type # Violations
2014-10-29 Health 3
2014-10-29 Firesafety 1
2013-11-14 Health 5
2013-11-13 Firesafety 1
2012-12-11 Health 1
2012-12-11 Firesafety 0
Type# Incidents
Fines 0
Penalties 0
Complaints 0
Payments Denied 0
Total of Fines 0

Health Inspections

Nursing home failed to: Inspection Date Residents affected Date fixed
Have a program that investigates, controls and keeps infection from spreading. 2014-11-25 Many 2014-11-25
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 2014-11-18 Many 2014-11-18
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. 2014-11-18 Many 2014-11-18
Store, cook, and serve food in a safe and clean way. 2013-12-31 Many 2013-12-31
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. 2013-12-31 Many 2013-12-31
Have a program that investigates, controls and keeps infection from spreading. 2013-12-31 Many 2013-12-31
Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs. 2013-12-31 Many 2013-12-31
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 2013-12-31 Some 2013-12-31
Have a program that investigates, controls and keeps infection from spreading. 2013-01-21 Some 2013-01-21

Fire Safety Inspections

Nursing home failed to: Inspection Date Residents affected Date fixed
Other fire safety features required by fire safety codes. 2014-10-30 Many 2014-10-30
Other fire safety features required by fire safety codes. 2014-05-25 Many 2014-05-25

Nursing Home Quality - Long stay residents

Percent of residents who: This facility State Average U.S. Average
Whose Need for Help with ADLs has Increased 0.00 15.84 12.57
Who Lose Too Much Weight 0.00 4.99 6.06
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 0.00 18.35 19.55
with a Catheter Inserted and Left in Their Bladder 0.00 2.73 2.58
Percent of High Risk Long Stay Residents With Pressure Ulcers 0.00 4.61 4.23
Who Have Depressive Symptoms 0.00 6.40 5.17
Who Were Physically Restrained 0.00 0.76 0.96
Experiencing One or More Falls with Major Injury 0.00 3.10 2.82
Assessed and Appropriately Given the Seasonal Influenza Vaccine 0.00 79.10 80.12
Assessed and Appropriately Given the Pneumococcal Vaccine 0.00 78.81 82.05
Who Self Report Moderate to Severe Pain 0.00 6.06 5.37
Who Received an Antipsychotic Medication 0.00 21.46 15.99
With a Urinary Tract Infection 0.00 5.39 4.79

Nursing Home Quality - Short stay residents

Percent of residents who: This facility State Average U.S. Average
Assessed and Appropriately Given the Pneumococcal Vaccine 98.18 59.16 69.33
Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 93.21 51.15 62.13
Who Self Report Moderate to Severe Pain 23.77 11.25 13.33
Who Newly Received an Antipsychotic Medication 1.45 1.80 1.53
With Pressure Ulcers That Are New or Worsened 1.15 0.62 0.69

Hospital - Assessments

Percent of Patients who reported This facility State (TX) Average U.S. Average
their room and bathroom were Always clean 76 % 74.42 % 73.49 %
their nurses Always communicated well 79 % 80.00 % 79.37 %
their doctors Always communicated well 82 % 83.19 % 81.70 %
they Always received help as soon as they wanted 65 % 69.29 % 68.04 %
their pain was Always well controlled 66 % 72.38 % 70.96 %
staff Always explained about medicines before giving it to them 63 % 66.29 % 64.71 %
the area around their room was Always quiet at night 73 % 68.51 % 61.92 %

Hospital - Timely & Effective Care Quality

  This facility State (TX) Average U.S. Average
Heart Attack or Chest Pain - Heart attack patients given a procedure to open blocked blood vessels within 90 minutes of arrival
(Higher percentages are better)
92 % 95.30 % 95.62 %
Emergency Department - Average (median) time patients spent in the emergency department, before they were admitted to the hospital as an inpatient
(A lower number of minutes is better)
232 minutes 257.44 minutes 274.61 minutes
Emergency Department - Average (median) time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room
(A lower number of minutes is better)
75 minutes 91.49 minutes 99.72 minutes
Heart Failure - Heart failure patients given an evaluation of left ventricular systolic (LVS) function
(Higher percentages are better)
100 % 95.60 % 96.89 %
Preventive Care - Patients assessed and given influenza vaccination
(Higher percentages are better)
93 % 92.09 % 92.77 %
Preventive Care - Healthcare workers given influenza vaccination
(Higher percentages are better)
82 % 82.59 % 83.15 %
Emergency Department - Average time patients spent in the emergency department before leaving from the visit
(A lower number of minutes is better)
135 minutes 139.13 minutes 145.01 minutes
Emergency Department - Average time patients spent in the emergency department before they were seen by a healthcare professional
(A lower number of minutes is better)
27 minutes 26.09 minutes 28.13 minutes
Emergency Department - Average time patients who came to the emergency department with broken bones had to wait before getting pain medication
(A lower number of minutes is better)
55 minutes 54.79 minutes 55.45 minutes
Emergency Department - Percentage of patients who left the emergency department before being seen
(Lower percentages are better)
1 % 2.14 % 1.70 %
Emergency Department - Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival
(Higher percentages are better)
53 % 68.28 % 68.43 %
Pregnancy and Delivery Care - Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary
(Lower percentages are better)
6 % 4.64 % 3.32 %
Pneumonia - Pneumonia patients given the most appropriate initial antibiotic(s)
(Higher percentages are better)
97 % 94.51 % 94.68 %
Surgical Care Improvement Project - Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery
(Higher percentages are better)
96 % 97.34 % 97.41 %
Surgical Care Improvement Project - Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection
(Higher percentages are better)
99 % 98.48 % 98.11 %
Surgical Care Improvement Project - Surgery patients who were given the right kind of antibiotic to help prevent infection
(Higher percentages are better)
98 % 97.98 % 97.97 %
Surgical Care Improvement Project - Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
(Higher percentages are better)
98 % 97.71 % 97.65 %
Surgical Care Improvement Project - Surgery patients whose urinary catheters were removed on the first or second day after surgery
(Higher percentages are better)
91 % 97.54 % 97.60 %
Surgical Care Improvement Project - Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery
(Higher percentages are better)
100 % 99.26 % 99.51 %
Stroke Care - Ischemic or hemorrhagic stroke patients who received treatment to keep blood clots from forming anywhere in the body within 2 days of hospital admission
(Higher percentages are better)
95 % 96.01 % 95.82 %
Stroke Care - Ischemic or hemorrhagic stroke patients who were evaluated for rehabilitation services
(Higher percentages are better)
100 % 97.63 % 97.78 %
Stroke Care - Ischemic stroke patients who received a prescription for medicine known to prevent complications caused by blood clots at discharge
(Higher percentages are better)
100 % 98.97 % 98.93 %
Stroke Care - Ischemic stroke patients with a type of irregular heartbeat who were given a prescription for a blood thinner at discharge
(Higher percentages are better)
100 % 96.37 % 96.87 %
Stroke Care - Ischemic stroke patients who received medicine known to prevent complications caused by blood clots within 2 days of hospital admission
(Higher percentages are better)
100 % 98.27 % 98.09 %
Stroke Care - Ischemic stroke patients needing medicine to lower bad cholesterol, who were given a prescription for this medicine at discharge
(Higher percentages are better)
90 % 95.39 % 95.17 %
Stroke Care - Ischemic or hemorrhagic stroke patients or caregivers who received written educational materials about stroke care and prevention during the hospital stay
(Higher percentages are better)
94 % 93.75 % 92.58 %
Blood Clot Prevention and Treatment - Patients who got treatment to prevent blood clots on the day of or day after hospital admission or surgery
(Higher percentages are better)
83 % 88.40 % 91.29 %
Blood Clot Prevention and Treatment - Patients who got treatment to prevent blood clots on the day of or day after being admitted to the intensive care unit (ICU)
(Higher percentages are better)
90 % 96.28 % 96.04 %
Blood Clot Prevention and Treatment - Patients with blood clots who got the recommended treatment, which includes using two different blood thinner medicines at the same time
(Higher percentages are better)
90 % 93.28 % 94.55 %
Blood Clot Prevention and Treatment - Patients with blood clots who were discharged on a blood thinner medicine and received written instructions about that medicine
(Higher percentages are better)
100 % 95.08 % 91.43 %

Hospital - Infections

Percent of patients with: This facility State (TX) Average U.S. Average
Central line-associated bloodstream infections (CLABSI) in ICUs and select wards 2.25 % 0.15 % 0.19 %
Central line-associated blood stream infections (CLABSI) in ICUs only 2.195 % 0.14 % 0.12 %
Catheter-associated urinary tract infections (CAUTI) in ICUs and select wards 1.67 % 0.16 % 0.18 %
Catheter-Associated Urinary Tract Infections (CAUTI) in ICUs only 0.892 % 0.43 % 0.47 %
Surgical Site Infection from colon surgery (SSI: Colon) 0.538 % 0.44 % 0.52 %
Surgical Site Infection from abdominal hysterectomy (SSI: Hysterectomy) 0.659 % 0.35 % 0.46 %
Methicillin-resistant Staphylococcus Aureus (MRSA) Blood Laboratory-identified Events (Bloodstream infections) 0.567 % 0.46 % 0.46 %
Clostridium difficile (C.diff.) Laboratory-identified Events (Intestinal infections) 0.637 % 0.28 % 0.34 %

Hospital - Complications

Percent of patients with: This facility State (TX) Average U.S. Average
Rate of complications for hip/knee replacement patients 2.7 % 2.68 % 2.72 %
Serious blood clots after surgery 1.28 % 3.29 % 3.62 %
A wound that splits open after surgery on the abdomen or pelvis 1.82 % 1.12 % 1.18 %
Accidental cuts and tears from medical treatment 1.09 % 1.19 % 1.28 %
Deaths among Patients with Serious Treatable Complications after Surgery 153.54
per 1000 discharges
119.56
per 1000 discharges
117.41
per 1000 discharges
Collapsed lung due to medical treatment 0.32 % 0.00 % 0.00 %
Serious complications 0.46 % 0.08 % 0.12 %

License & Payment Details

Licenses
  • Medical Certification: Medicare
  • License state: Texas
Medicare Accepted
Medicaid Not accepted
Veteran Benefits Not accepted
Long Term Care Insurance Not accepted
Other Subsidies Not accepted

Reviews See all 15 Reviews

  • Overall rating:

    Review submitted by Lupe Cuevas on 12/28/2014

  • Overall rating:

    Review submitted by Haylie Michele Reynolds on 03/16/2015

  • Overall rating:

    Review submitted by Lesli Joiner Sturm on 06/18/2014

  • Overall rating:

    Review submitted by Samantha Jones on 05/29/2015

  • Overall rating:

    Review submitted by Mark Anthony Noland on 08/04/2014

    An for lying on the paper I think people should stop going to your hospital ! I can pass a lie detector test can you ! and I rate you o star but I have to pick a star to post it

Compare Monthly Costs

Care type National Costs Average cost in
Private Assisted Living $3468 $3284
Private Nursing Home $7251 $5213
Semi-Private Nursing $6559 $4047
Adult Day Care $1118 $637
Home Healthcare Aide $3546 $3314
Home-maker Services $3392 $3255