Mercy Retirement & Care Center LICENSED FACILITY

830 checkins, 174 likes
7 reviews

Ranked as one of the Best Care Centers for Assisted Living in Alameda county, CA.

For over 140 years, Mercy has provided assisted living, memory care, and skilled nursing for seniors. Mercy’s gracious, six-floor complex offers panoramic views of the Oakland Hills, San Francisco, and the Bay. The palm tree lined campus affords residents, friends, and family members comfortable courtyards, patios, and other gathering places. Daily life is filled with meaningful activities and interactions. Our residents and staff form a vibrant community based on friendship, love, compassion, and spirituality. To walk through our doors is to enter a home, and to join our community is to become a part of our family.

The facility accepts Medicare and Medicaid. Mercy Retirement & Care Center is a licensed care provider with the State of California. The California Department of Social Services provides a list of registered care providers in California.

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Facility Features

Special Conditions
  • Colostomy or Urostomy
Onsite Therapy
  • Physical Therapy
  • Speech Therapy
  • Occupational Therapy
  • Audiology
Personal Assistance
  • Medication Management
  • Pharmacy
  • Toileting
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc)
  • Catheter Management

Amenities available
  • Laundry service for clothes
  • Computer room
  • Housekeeping
  • Transportation for residents (shuttle bus or similar)
  • Beauty/Barber shop
  • Gardens/outside patio
Guest Services
  • Guests can attend meals
  • Guests can stay overnight
Security
  • Fire Sprinkler System
Languages Spoken
  • Spanish
  • Tagalog
  • English
Languages
  • Spanish
  • Tagalog
  • English

Nurse Staff Ratings

Daily hours (average) each resident gets with: This facility State Average U.S. Average
Nurses (total) 4 hrs 12 mins 4 hrs 25 mins 4 hrs 2 mins
Registered Nurse 47 mins 53 mins 49 mins
Licensed Staff 1 hrs 32 mins 1 hrs 49 mins 1 hrs 38 mins
Licensed Practitioner Nurse - 56 mins 48 mins
Certified Nurse Assistant 2 hrs 39 mins 2 hrs 34 mins 2 hrs 23 mins
Physical Therapy - 8 mins 6 mins

Inspections/Incidents - At a glance

Date Type # Violations
2014-10-06 Firesafety 1
2014-09-25 Health 1
2013-07-23 Firesafety 4
2013-07-18 Health 2
2012-07-12 Firesafety 3
2012-06-27 Health 4
Type# Incidents
Fines 0
Penalties 0
Complaints 0
Payments Denied 0
Total of Fines 0

Health Inspections

Nursing home failed to: Inspection Date Residents affected Date fixed
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 2015-03-20 Some 2015-03-20
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. 2015-03-20 Some 2015-03-20
Store, cook, and serve food in a safe and clean way. 2014-10-17 Many 2014-10-17
Provide necessary care and services to maintain or improve the highest well being of each resident . 2013-08-23 Some 2013-08-23
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. 2013-08-23 Some 2013-08-23
Allow residents to easily view the results of the nursing home's most recent inspection. 2012-07-20 Many 2012-07-20
Provide housekeeping and maintenance services. 2012-07-20 Many 2012-07-20
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. 2012-07-20 Many 2012-07-20
Provide necessary care and services to maintain or improve the highest well being of each resident . 2012-07-20 Some 2012-07-20

Fire Safety Inspections

Nursing home failed to: Inspection Date Residents affected Date fixed
Automatic sprinkler systems that have been maintained in working order. 2014-10-28 Some 2014-10-28
Corridor and hallway doors that block smoke. 2013-08-15 Many 2013-08-15
Automatic sprinkler systems that have been maintained in working order. 2013-08-15 Many 2013-08-15
Weekly inspections and monthly testing of generators. 2013-08-15 Many 2013-08-15
Properly installed electrical wiring and equipment. 2013-08-15 Some 2013-08-15
Corridor and hallway doors that block smoke. 2012-07-30 Many 2012-07-30
Automatic sprinkler systems that have been maintained in working order. 2012-07-30 Many 2012-07-30
Proper medical gas storage and administration areas. 2012-07-30 Some 2012-07-30

Nursing Home Quality - Long stay residents

Percent of residents who: This facility State Average U.S. Average
Assessed and Appropriately Given the Pneumococcal Vaccine 100.00 78.85 82.05
Assessed and Appropriately Given the Seasonal Influenza Vaccine 100.00 76.73 80.12
Who Received an Antipsychotic Medication 11.39 10.59 15.99
Whose Need for Help with ADLs has Increased 4.27 8.06 12.57
Percent of High Risk Long Stay Residents With Pressure Ulcers 3.79 4.26 4.23
Who Lose Too Much Weight 2.78 4.75 6.06
With a Urinary Tract Infection 2.73 3.56 4.79
with a Catheter Inserted and Left in Their Bladder 2.25 2.46 2.58
Who Have Depressive Symptoms 1.71 1.08 5.17
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 0.00 14.18 19.55
Who Self Report Moderate to Severe Pain 0.00 3.34 5.37
Who Were Physically Restrained 0.00 1.31 0.96
Experiencing One or More Falls with Major Injury 0.00 1.37 2.82

Nursing Home Quality - Short stay residents

Percent of residents who: This facility State Average U.S. Average
Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 88.34 61.86 62.13
Assessed and Appropriately Given the Pneumococcal Vaccine 86.09 66.69 69.33
Who Self Report Moderate to Severe Pain 24.49 11.10 13.33
Who Newly Received an Antipsychotic Medication 1.70 1.11 1.53
With Pressure Ulcers That Are New or Worsened 0.00 0.49 0.69

License & Payment Details

Licenses
  • Medical Certification: Medicare and Medicaid
  • License state: California
Medicare Accepted
Medicaid Accepted
Veteran Benefits Not accepted
Long Term Care Insurance Not accepted
Other Subsidies Not accepted

Reviews See all 7 Reviews

  • Overall rating:

    Review submitted by Kathleen Bridgman on 12/16/2014

  • Overall rating:

    Review submitted by Bale Sevu on 12/20/2014

  • Overall rating:

    Review submitted by MaryKay Kelder on 02/24/2015

  • Overall rating:

    Review submitted by Marisela Saeteurn on 11/09/2014

  • Overall rating:

    Review submitted by Kellen Moore on 01/12/2014

Compare Monthly Costs

Care type National Costs Average cost in
Private Assisted Living $3468 $3639
Private Nursing Home $7251 $8097
Semi-Private Nursing $6559 $6980
Adult Day Care $1118 $1334
Home Healthcare Aide $3546 $3877
Home-maker Services $3392 $3745