by Dad's daughter
For background purposes, my father is an 85 year old kind and gentle man with dementia. This review is specifically for Anna's Garden, the memory care community at Queen Anne Manor (QAM). My father came to live at Anna's Garden through a strong recommendation/endorsement from a home health nurse who works in Seattle and visits numerous assisted living facilities and memory care facilities. Prior to my dad's arrival at QAM he resided at another well known assisted living facility in their memory care unit for 3 weeks. Due to the poor care/inattentiveness at this facility he was hospitalized as he had lost 15% of his body weight, had ulcers on his buttocks and was losing his ability to walk. (Please note this was reported to DSHS and the facility was investigated and cited). The staff at QAM helped us complete all the necessary paperwork and complete all business necessary so that we could move our dad directly from the hospital to QAM. (No small feat mind you). Needless to say, after our first foray into assisted living, I was extremely apprehensive, non trusting and cautious. To our amazement the transition was remarkably smooth. From day one at QAM our dad was calmer. His schedule was on his timeline, not QAM's. If he wanted to sleep in, they would hold his breakfast for him until he was ready. When he had to transition from one activity (getting up to getting dressed or getting dressed to getting to the dining room) to another, the pace once again was his, and done in a very calm loving manner. Their staff is trained in Validation Theory and is kind, compassionate and consistent throughout. To ensure his ulcers continued to heal QAM asked to bring in home health services which we of course agreed to (Medicare covers visits for certain diagnoses). Additionally QAM (as well as we his family) wanted to get him back to his previous activity level, so Occupational Therapy and Physical Therapy were called in (Again, covered by Medicare). A plan was developed, and in the interest of review space - suffice it to say that within 2 months of his residency at QAM he has gained back nearly all the weight he had lost at the previous facility, and is eating a normal diet. He is now again walking independently. He is calm, and content as much as he can be given his diagnosis. When we moved our dad to QAM I had a long discussion with his doctor and it appeared we were headed toward Hospice intervention (statistically from the significant weight loss, decreased mobility...and our father's wish not to have a feeding tube placed). The staff at QAM were really the reason why he was able to return to his baseline of when our dad was cared for at home. The physical set up for Anna's Garden is well thought out - one single long hallway where residents can be seen from the nurses station when up and about. No odd alcoves to get lost in as a resident with memory issues. There is a gated outdoor patio for residents to access also. The staff at Anna's Garden is thoughtful, engaging and attentive. They welcome visitors. The food at Anna's Garden is very good. They are attentive to resident's specific dietary needs as well as their likes/dislikes. Within a short period of time after my father moved in, the manager of Anna's Garden, knew his favorite drink flavor and his favorite type of fish to eat without any input from our family, solely from observation and the minimal conversation he makes. Our family cannot say enough about QAM as they truly did revive our dad. He still obviously has dementia, that will only get worse with time. But the comfort as a family member to know he is safe, he is content, and he is well cared for is all we hope for, and this hope is met.