Review submitted by Ed, A Caring and Loving Son of My Mother on 01/30/2015
I moved my mom into Sunset Lake Village the first of Jan. I could not believe how friendly the staff was especially the Nurse and the Executive Director. Every body was so nice to my mom. The Executive Director spent a lot of time with my mom and I and introduce us to alot of residents she thought mom would like. She took un into the dinning room set my mom with three other residents. And then she set down with me and we had lunch together. It looks like after talking to her things are getting better every day at Sunset, she has been hiring a lot of new people and you can tell how the employees and the residents love her. So I give the staff a 5 because the are so friendly and caring. You can tell they have compassion about doing their job. It takes a special person to work at a place like Sunset. The food was surprisingly very good and the Chef even came out and introduce him self to my mom and even came over and introduce him self to me. I gave the chef 5 As we were eating lunh the Executive Director mention she had just hire another Activity Director and after lunch we were being shown around and I watch her and she was very friendly and she had a special way she was engaging and the residents really seam to love her. I gave her a 5 Now that mom has been there for almost a month and loves it. I seen that they are a little short of caregivers, But they have been hiring new caregivers and they have gotten some good ones. When it come to the community it is looking better all the time they now have two maintenance men that are working on the cleanliness of the building. It looking good, but I believe in six months I good give them a 5 but I give it today a 4. Overall I give it a 5, because I think the leadership from the Executive Director Katie Smith is an A+, I have always told myself to look at who is the one at the top in charge. If that person doesn't have the passion for taking care of the residents and the respect from the employees and the leadership know how, then I needed to look for another community.